QTS Realty Trust announced its next wave of intelligent real-time apps and solutions engineered to create a leading digital customer experience in the data center industry. The new collection of features gives unique visibility, access, and control of hybrid and hyperscale colocation environments from a single, fully-integrated platform available anywhere and from any device.
The next phase of distinctive remote management applications and solutions for SDP™ are:
- QTS Huddle™ Early Release Program: This is a digital collaboration service that will bring together remote and globally dispersed stakeholders and QTS technicians through video conferencing, chat, and co-browsing in a synchronous environment. Using SDP™ customers can schedule QTS Huddle™ digital collaboration sessions with up to eight users. Meanwhile, the techs will perform onsite work for them to resolve critical issues at the data center.
- QTS Dynamic Connectivity Marketplace: With this, customers get real-time access to hundreds of on-net networks, cloud providers, and thousands of endpoints with a simple cross-connect from SDP™. Customers can save costs, shorten deployment times, and reduce latency by partnering with these on-net providers.
- QTS Self-Service Power Circuits: These enable the customers to self-serve deployment of power circuits, when and where they need it. On the graphical interface of SDP™, customers can view where power is required, what type of power is eligible for that space. The system will automatically align with associated contracted price.
- QTS internetConnect™ now via QTS Switchboard™: This self-provisioning service is based on “one-port-to-many” approach and enables customers to access workloads in a fraction of the time and at a fraction of the cost of traditional solutions.
“From the customers’ perspective, SDP™ transforms a physical data center into a smart and connected digital data center. Our Innovation and Product Teams are focused on developing technologies and solutions that connect our customers to QTS’ smart facilities through software. We call this the cloudification of the data center. The foundation of this software-defined transformation is SDP™ – a self-service digital platform that our customers and partners use to precisely optimize their colocation environments from wherever they are”, said Brent Bensten, Chief Technology Officer, QTS.
Also read: Digital Transformation – Objective, Approach & Measure – A brief note
