Microsoft Corporation messaging application Microsoft Teams was down for thousands of users on Thursday. The company has investigated and remediated the disruption.
“We’ve received reports of users being unable to access Microsoft Teams or leverage any features. We’ve determined that a recent deployment contained a broken connection to an internal storage service, which has resulted in impact. We’ve identified downstream impact to multiple Microsoft 365 services with Teams integration, such as Microsoft Word, Office Online and SharePoint Online,” wrote Microsoft on its Twitter handle.
A large portion of the Microsoft Teams service recovered after Microsoft directed the traffic to a healthy service to remediate the impact. As a result, there was an improvement for a majority of the functions within Teams. Microsoft added that it has addressed the residual impact related to this event and monitored for any signs of failure until all functions of the service were fully recovered.
Microsoft Teams is an integral part of businesses as employees extensively use the service to communicate internally, message each other, make calls and organize their workflow.
Earlier this week, the news of an outage impacting Microsoft 365 services surfaced after customers reported experiencing issues while trying to sign into, access, and receive emails in the Outlook portal and via Exchange Online. Microsoft had identified the problem and resolved the issue.
