IBM yesterday announced global availability for its cloud service on five continents—plus a new center opening in Spain—based on its industry-leading sourcing business to host SAP applications and other core operations. Now clients can turn to cloud computing for enterprise applications while reducing the overall cost of IT and at the same time, expanding online access and investing in innovative analytics, social business and mobile computing.
Many organizations are eager to leverage the economic advantages of cloud computing to run their critical applications on the cloud. These applications require deep technical expertise, around-the-clock customer service, tight security and ongoing maintenance – features typically found in IT sourcing arrangements but not in the “one-size-fits-all” model of self-service clouds.
To address this, IBM developed an Infrastructure-as-a-Service cloud built on decades of hosting experience gained by being the world’s largest provider of IT sourcing services with more than 1,000 clients. Called IBM SmartCloud Enterprise+ (SCE+), the service combines the best features of sourcing – high service level agreements, security and reliability – with the best features of cloud – elasticity and subscription-based pricing.
This service offers the same level of assurance normally associated with a hosted service to make sure clients can always access their core applications for ERP, CRM, analytics, social business and mobile computing from the cloud. The new service goes beyond the infrastructure offered as a service with typical public clou ibm smartcloud for sap, ibm smartcloud for applications,ds. With this cloud service, IBM also helps manage patch updates and identity management, improving security, which analysts often cite as an inhibitor to cloud adoption.
“This is a logical evolution of IBM’s sourcing business that gives us an advantage both in our services relationships and the cloud market as we define a new enterprise-grade cloud today,” said Jim Comfort, General Manager,IBM SmartCloud Services. “Our clients want sophisticated, economical cloud-based services that provide the same quality and service level as a private, hosted IT environment. With that assurance, they can focus more on driving business value from their data and operations, and less on managing their IT.”
An Enterprise-Grade Cloud Service—SmartCloud for SAP Applications:
IBM also announced that IBM SmartCloud for SAP Applications, an enterprise service unique to IBM, is available globally. IBM SmartCloud for SAP Applications automates and standardizes provisioning of IT environments, and can accelerate service delivery with expert certified staff. The SmartCloud services for SAP applications delivers 99.7 percent availability based on a global delivery model to support cloud-based systems around the clock. This service is available for SAP Business Suite software and the SAP BusinessObjects solution portfolio as an enterprise-class, fully managed Platform-as-a-Service (PaaS) offering for running SAP solutions in a production environment.
“IBM’s new cloud service for SAP applications exemplifies our two companies’ work together in the last 40 years in delivering enterprise value to thousands of clients,” said Dr. Vishal Sikka, member of the SAP Executive Board, Technology and Innovation. “Cloud computing is helping our clients transform their IT infrastructures and businesses. We are confident that our partnership with IBM – using their SmartCloud platform and our business applications – will help drive differentiated value to clients around the globe.”
In addition, IBM is marrying its Global Business Services deep expertise, tools and processes with SmartCloud for SAP applications to deliver LifeCycle as a Service. This can transform implementations of SAP applications end to end – from sandbox to production. With this service, IBM takes responsibility and control of the SAP applications and provides management, including software patching of SAP solutions as well as support for the underlying operating system, database and middleware.
