Shifting roles and imperatives of Indian ER&D GCCs to deliver value to parent enterprises during the Covid pandemic

It is well known that change is inevitable. But the Covid pandemic has ushered in a change which has been so fast and so abrupt that many companies have had difficulties in adjusting to the new normal.

Various challenges have been being faced by the ER&D industry including ensuring business continuity in the midst of working from home, ensuring continuous project deliveries to the customers, issues being faced in sourcing and supply chain, and quicker transition to digital way of working etc.