In a groundbreaking announcement at its inaugural partner conference, Pax8 Beyond, Pax8, the leading cloud commerce marketplace, unveiled its marketplace vision that is set to transform the industry and empower Managed Service Providers (MSPs). The event, attended by over 1,200 MSPs, vendors, analysts, and media, generated excitement as Pax8 executives took the stage to reveal their innovative roadmap.
Pax8’s vision for the future of cloud marketplaces is centered around meeting the evolving needs of partners and vendors through the delivery of a cutting-edge platform that accelerates partner growth, fueled by innovative data-driven customer insights. The company aims to go beyond the traditional product catalog model and embrace a data-driven approach that understands customers’ evolving needs, equipping partners with the necessary tools to effectively sell solutions.
How the new Pax8 cloud marketplace benefits MSPs
- Matching MSPs with customers: One of the key highlights of Pax8’s marketplace vision is its next-generation marketplace platform, which will acquire end customers through its vendor partners. Leveraging an AI-driven matching system, customers will be matched with MSPs, enabling a seamless and efficient customer acquisition process. Both customers and MSPs will have the ability to choose or reject potential matches, creating a personalized and tailored experience.
- Fully integrated Configure-Price-Quote: Pax8’s upcoming cloud marketplace is dedicated to providing partners with an extensive array of thoughtfully curated software as a service (SaaS) products. It has introduced a Configure-Price-Quote (CPQ) experience that encompasses cloud, hardware, and services. This integration ensures a streamlined process for partners, allowing them to effortlessly configure, price, and quote solutions. Furthermore, partners will have the ability to create and oversee customer storefronts, enabling them to showcase solutions, handle billing operations, and deliver exceptional support services.
- Improved customer experience: As the industry moves towards conversational AI and self-service models for trying and buying SaaS, Pax8 is connecting customers to partner-curated storefronts of solutions and services, aiming to provide a seamless and personalized experience for customers.
- SMB focused marketplace: Pax8 announced the industry’s first Small and Medium-Sized Business (SMB) prospect marketplace, which will serve as a customer acquisition engine to drive future growth for MSPs. This innovative platform will provide MSPs with enhanced capabilities to efficiently target and acquire SMB customers.
Pax8 plans to introduce a diverse range of innovative products and solutions, fostering customer-centric interactions between partners, vendors, and customers. It has a mobile app in the pipeline, slated for release later this year, which will provide partners with convenient access to the Pax8 cloud marketplace, empowering them to manage their businesses anytime and anywhere.
By revolutionizing the cloud marketplace landscape, Pax8 is set to empower MSPs and reshape the way partners, vendors, and customers interact, ultimately driving partner growth and fostering a thriving ecosystem.
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